48 Community

Anon · ‎27-11-2013

I have joined 48 today, did all the steps to move number, put in the 48 simcard and I was given an 089 number, it is working with an 089 number and not my old 085 number which I want it to, I am very confused? Can someone help?

dalyer · ‎27-11-2013

You get an 089 number with a new SIM by default and then you port your old number if desired. Did you do this as outlined here?

How do I keep my old number?

What number is displayed when you log into your online account?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎27-11-2013

Did this help, Sprout? 🙂

Anon · ‎27-11-2013

Hi, when I log onto 48 it says my number is the 089 one, I did all the steps in keeping my old number, but at the home page it says it's transferring, I don't get it?

dalyer · ‎28-11-2013

If it seems to be taking too long to transfer the number then, as per the key post that I linked to above, contact 48 support to see if there's some problem/holdup.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.