48 Community

sharondanny · ‎06-03-2015

Tried top up with my credit card. Cant remember passwords and now it wont accept my details

dalyer · ‎06-03-2015

You mean you can't remember your password to log into your online account?

If so then you can use this link to reset your password:

Or do you mean some other password?

If you mean your credit card/Verified by VISA password then you need to contact your bank about that.

If you're stuck unable to log in or topup online for now then you can always topup by voucher and then buy stuff by text:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.