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Losing service

bartleby
Newcomer

‎06-03-2015 08:55 AM

I joined just a month ago but find I keep losing service, mainly from home.  That means no calls or texts will go out, none come in.  It's very unstable - comes and goes - so annoying but not life-threatening.  It's not as if I'm in a rural area, and it hasn't happened with previous providers.  Anyone else?

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dalyer
The Legend
The Legend

‎06-03-2015 10:11 AM

Can you try the SIM in another unlocked phone and see what happens?

Is there anybody else on 48 (or O2, Tesco, Lyca etc.) that is having problems where you have problems?

What providers were you with before when you had no problems?

What is your location when the signal drops?

If necessary contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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