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ackack
Newcomer

My member ship was up and I put in 10 Euros, now its showing 10 euros credit but no membership!! How do I move the credit to the pay for the membership - I'm obviously being dumb here...

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You have to buy membership once you have topped up.

You can do it online or by text.

 

Everything about membership 

How do I buy stuff by text?

How do I top up? Overview of the top-up payment op..

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

ackack
Newcomer

help Woman Indifferent

dalyer
The Legend
The Legend

You have to buy membership once you have topped up.

You can do it online or by text.

 

Everything about membership 

How do I buy stuff by text?

How do I top up? Overview of the top-up payment op..

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ackack
Newcomer
Sorry, don't understand. Do I need to topup 10 euro and as well as that add 10 membership? I e 20 a month? Sorry I know I'm being slow....just don't get it...

ackack
Newcomer
Have it. You buy it and then it asks to use balance...not obvious...but done it...thanks.