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service not activated

niamhhayes
Newcomer
When I go to send photos to some one via text it keeps saying service not activated on network. How do I sort this?
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I presume you have credit to send MMS messages - 30c a go?

And you have your APN/MMS settings configured correctly?

And you have a data package?

And you can probably receive but not send MMS messages?

 

If so then it sounds exactly like the problem that I had which I only managed to solve by trying a few different SIMs.

 

http://community.48months.ie/t5/Need-Help/Cannot-send-MMS-with-one-SIM-but-can-with-another/m-p/3596...

 

If that's it then order a new SIM or two here:

 

http://48months.ie/free-sim

 

and when it arrives don't activate it but log a support query asking 48 to switch your account/number/membership etc. over to the new one and try that:

 

http://help.48months.ie/requests/new

 

If you order a replacement SIM through your online account then your current SIM will be disabled immediately and you will be offline for all services until the replacement arrives which is probably not what you want.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I presume you have credit to send MMS messages - 30c a go?

And you have your APN/MMS settings configured correctly?

And you have a data package?

And you can probably receive but not send MMS messages?

 

If so then it sounds exactly like the problem that I had which I only managed to solve by trying a few different SIMs.

 

http://community.48months.ie/t5/Need-Help/Cannot-send-MMS-with-one-SIM-but-can-with-another/m-p/3596...

 

If that's it then order a new SIM or two here:

 

http://48months.ie/free-sim

 

and when it arrives don't activate it but log a support query asking 48 to switch your account/number/membership etc. over to the new one and try that:

 

http://help.48months.ie/requests/new

 

If you order a replacement SIM through your online account then your current SIM will be disabled immediately and you will be offline for all services until the replacement arrives which is probably not what you want.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.