48 Community

Anon · ‎08-07-2014

no service on my iphone i just moved to 48. when i go to settings and and go to carrier i have to take it off automatic to find 48 and when i select 48 it says "restricted network your selected mobile network is restricted" help?

dalyer · ‎08-07-2014

You might have to contact 48 support for assistance so:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎08-07-2014

Is it an iPhone?

Is it unlocked?

If not then you need to get it unlocked.

If it is unlocked then you may need to sync with iTunes to get it activated on the 48 network.

You will need to have a small amount of cash credit (e.g. €1) on your account before doing this as it may need to send a UK SMS text (which is not covered by membership bundled allowances and costs 25c charged from your cash credit balance).

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎08-07-2014

Thanks for the help but none of that worked ! any other suggestions? :s

dalyer · ‎08-07-2014

You might have to contact 48 support for assistance so:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.