no phone service in Austria
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11-01-2015 01:47 PM
I'm in Austria and there is no phone service at all. It hasn't connected to a service once. Please help as I've paid a €5.50 supplement to get 35 EU texts and 15 EU mins neither of which I can use because there's no service.
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11-01-2015 03:24 PM
What networks do you see if you do a manual scan for networks?
Do you have roaming enabled?
If you are using an iPhone then it may need activation on a new network before you can use it.
See here:
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
