48 Community

woodlawn4 · ‎14-03-2014

I got a new phone and its working fine but I got email from 48 - something about settings - is there something I have to do ??
Thanks
Joan

dalyer · ‎14-03-2014

Ignore that message - it never works in my experience.

If you have a data allowance as part of your membership or a data add-on then you need to configure your settings to allow you to access the internet, send/receive MMS etc. Follow all of the steps here if you need this:

http://tinyurl.com/kys43lv

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎14-03-2014

Ignore that message - it never works in my experience.

If you have a data allowance as part of your membership or a data add-on then you need to configure your settings to allow you to access the internet, send/receive MMS etc. Follow all of the steps here if you need this:

http://tinyurl.com/kys43lv

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.