new member - can't make calls or send texts

[amyrattigan]

Hi I joined 48 yesterday and transferred over my old number. this process took until around 4 yesterday evening. I paid my membership and I could make calls and send texts no problem until around 6 pm and since that i can't do either. I can still receive calls and text though. i've tried turning phone on and off also

[dalyer · Accepted solution]

What does your online account say about your membership status, expiry date and mobile/landline calls, texts and data (if applicable) balances?

I presume that in 2 hours you didn't use up your allowances or breach the fair usage limits and gotten barred (in which case you probably couldn't receive calls/texts anyway)?

You might need to contact 48 support for assistance on this:

How to get help

Hope this helps.

[amyrattigan]

checked expiry dates, etc and its all fine. sent a request already to an agent, just waiting on a reply from them too. thanks

[DiegoB3174]

How did you solve? I have the same problem

[dalyer]

---

@DiegoB3174 wrote:
How did you solve? I have the same problem

---

You're replying to a 9 year old thread!

You need to post a description of your specific problem if you want help from the community forum.

Alternatively, contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com