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need help plz

Anon
Not applicable
I thought my phone was stolen so I got my sim inactivated but I found my phone again so how can I reactivate it
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Three suggestions:

 

  1. Log a support request asking 48 to reactivate your existing SIM which you just found again:

    http://help.48months.ie/requests/new

  2. Log into your online account and order a replacement SIM?

  3. Order a new free SIM and don't register/activate it but instead contact 48 support and get them to activate it on your existing account/number.

 

For options 2 and 3 see more here:

 

http://community.48months.ie/t5/Need-Help/no-service/m-p/1070#M328

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Three suggestions:

 

  1. Log a support request asking 48 to reactivate your existing SIM which you just found again:

    http://help.48months.ie/requests/new

  2. Log into your online account and order a replacement SIM?

  3. Order a new free SIM and don't register/activate it but instead contact 48 support and get them to activate it on your existing account/number.

 

For options 2 and 3 see more here:

 

http://community.48months.ie/t5/Need-Help/no-service/m-p/1070#M328

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.