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my phone is not working

johnflannery
Newcomer

I HAVE just arrived in France and can't get my phone to work , it's telling my SIM card not connect any ideas what has happened or what I can do I HAVE enough credit 

1 REPLY 1

dalyer
The Legend
The Legend

If it's an iPhone then maybe try this:

 

http://community.48months.ie/t5/Need-Help/Iphone-6-no-network-when-overseas/m-p/32727#M11081

 

When you manually scan for networks do you see any?

What happens when you try to connect?

 

You may need to contact 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.