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moto g roaming

malbec
Newcomer

Hi, 

I am in Romania at the moment but can't connect to any networks here.

Message is "Can't connect to this network at the moment, try later".

Phone was able to connect while in France.

Data is enabled in settings.

Any ideas are much appreciated, thanks.

2 REPLIES 2

dalyer
The Legend
The Legend

It should work there.

And the EU roaming add-ons should also work if you have them.

But obviously the first step is getting connected to a network.

Have you manually scanned for and attempmted to connect to all of the available networks?

None of them work?

Is data roaming/roaming enabled?

Do you have a current membership?

If you still can't get connected then I think you'll have to log a support query to see if 48 support can sort this out for you.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Just came across this thread from last year - even at the time it seemed odd that roaming in Romania did not work for this person and they claimed that 48 support told them that it wasn't suported even though Romania is an EU country and is listed in the "Other call costs" page as a supported EU roaming destination...

 

http://community.48months.ie/t5/Need-Help/Roaming/td-p/7706

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.