48 Community

lushish · ‎23-03-2015

On the app it's telling me I've 44 minutes left. It when I try to make a call its saying ive none left, why is this? I haven't used all my minutes up

dalyer · ‎23-03-2015

What sort of minutes so you have? Mobile or landline?
What sort of number are you trying to call? Mobile, landline or "special" (e.g. international, 1850/1890 etc.).

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lushish · ‎23-03-2015

Just landlines but I can still ring mobiles though I'm confused 😂😂

lushish · ‎23-03-2015

It says on the app... Landline add ons 44 mins but won't let me ring 1

lushish · ‎23-03-2015

I have THE DON top up for 20e

dalyer · ‎23-03-2015

Is it a regular landline?
What are the first few digits?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lushish · ‎23-03-2015

01-408****

dalyer · ‎23-03-2015

Should work so as far as I can see.
I guess you'll have to contact 48 support and see if they can explain and fix it.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.