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invoice

Newcomer
Posts: 2
‎20-03-2017 05:50 PM
Where can I see how mutch money was taken from my balance
Posted from Huawei H60-L02
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Re: invoice

The Legend
Posts: 16,988
‎20-03-2017 06:11 PM

Your​ My History page on your online account shows a summary of recent payments/purchases/topups.

If you need more detailed info then you need to contact 48 support and ask them for that.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
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Re: invoice

The Legend
Posts: 16,988
‎21-03-2017 09:03 AM

Did that help at all?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: invoice

Newcomer
Posts: 2
‎26-03-2017 12:12 PM

Thanks for your answer but where do I find my history link ?

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Re: invoice

The Legend
Posts: 16,988
‎26-03-2017 03:55 PM

http://www.48months.ie/my-48/my-history


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
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Re: invoice

The Legend
Posts: 16,988
‎27-03-2017 11:38 AM

Did that help at all?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: invoice

Newcomer
Posts: 3
‎30-11-2020 10:41 AM

Hey is this link stil relevant I cannot see it?

 

I need to access invoices for expenses.

 

Cheers

Pádraig

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Re: invoice

The Legend
Posts: 16,988
‎30-11-2020 10:54 AM

48 don't provide invoices by default.

If you need one then you'll have to contact 48 support and ask them about it.

You can see your transaction history here (the link above was to the old site so is a broken link now).

 

https://48.ie/my48/transactions

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: invoice

Newcomer
Posts: 3
‎30-11-2020 12:22 PM

Thanks, the transactions do not show my name or the amount paid, therefore it is no good for expenses. The support page offers links to FAQs, ask the 48 community, but no link for customer care? is customer care done via live web chat? I have not yet seen the live web chat icon available? where can I find it please?

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Re: invoice

The Legend
Posts: 16,988
‎30-11-2020 12:27 PM

For support see the link in my signature below.

If the chat link doesn't appear then you'll just have to keep trying/refreshing or try another device/browser maybe.

It seems to be hit and miss.

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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