internet
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31-01-2015 06:52 AM
Hi, my internet has stopped working and I have over 1gb left and have turned my phone off and on and tried the same with the flight mode..can you help please?
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31-01-2015 10:40 AM
Was there any software update on your phone?
Are the settings still correct?
http://community.48months.ie/t5/Need-Help/nexus-5/m-p/33205#M11511
You seem to be using a Samsung phone and it seems that these can sometimes spontaneously lose the APN/internet settings and need reconfiguration for some reason.
If you can't get it working then you'll probably need to contact 48 support:
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.