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i want mlto keep my old 48 number but lost my old phone

mikey98
Newcomer
I recently got a new 48 sim card because I lost my old phone with my other 48 sim in It is there anyway I can keep that number without being able to get the security code?
Thanks
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You probably should have ordered a replacement rather than a new SIM:

 

http://48months.ie/help/losthandset

 

If you want to get your old account/number/membership/credit etc. moved over to the new SIM that you got then you'll need to log a support request and ask 48 if they can do this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

You probably should have ordered a replacement rather than a new SIM:

 

http://48months.ie/help/losthandset

 

If you want to get your old account/number/membership/credit etc. moved over to the new SIM that you got then you'll need to log a support request and ask 48 if they can do this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.