15-06-2014 11:49 PM
16-06-2014 11:04 AM
16-06-2014 10:18 AM
What is your cash credit balance?
Check your online account or dial *100# and hit call/send.
If it's not €10+ then presumably the voucher topup did not work?
If it's €10+ and you cannot buy the add-on online then try buying it by text. Text "internet" (without the quotes) to 1745.
If you cannot buy stuff online then try another browser and/or computer and if the problem persists then report it to 48 support:
Hope this helps.
16-06-2014 11:04 AM
16-06-2014 12:01 PM
OK - so you mean that when you have used up your data allowance you can't access other sites but can access 48 to do topups/purchases etc.? I think others mentioned this before and sometimes problems with purchases - e.g. when it redirects to the Verified by VISA site which is eternal or something like that. Anyway - glad you got sorted one way or another.
10-12-2014 05:24 PM
10-12-2014 05:35 PM - edited 10-12-2014 05:36 PM
Sounds like you sent an international SMS that cost 25c?
Or else you are using an iPhone and it sent one as part of the activation process?
http://community.48months.ie/t5/Need-Help/iPhone5/m-p/31261#M10171
The minimum topup amount is €1 so you will have to topup your credit balance to at least €10.75 in this case in order to have enough cash credit to buy a €10 membership.
Hope this helps.
11-12-2014 02:34 PM
11-12-2014 02:44 PM - edited 11-12-2014 02:45 PM
Are you sure that the newly purchased membership hasn't stacked to kick in when your current membership expires?
What does your online account say about your membership status and expiry date?
Does it list a current membership and a next membership?
A newly purchased membership does not start immediately if your current membership still has time left to run.
When a newly purchase membership stacks the allowances on that membership are not available for use until the current membership expires and the stacked one kicks in.
If you use up allowances on a current membership then you need to buy add-ons to tide you over to the end of the membership month.
Hope this helps.