help for the signal/service interrupt

[Anon]

hello hi to everyone~ i am new to the 48, first month.

i am suffering service interrupt from the day i join 48, not every day but almost every week.

the phone still shown the full bar of signals even with the internet connection icon but i just couln't make any phone calls, to solve this what i did is get another phone to my 48 number, when its rings everthing went back to normal. in the worst case, i couln't even get through, then i had to switch the phone on/off, after few minutes everything was fine.

i am sure there is nothing wong with my phone.

would you please investigate this? otherwise you leave me have no choice to move to another network!

thanks in advance

    johnny

[dalyer]

Are you sure that it's not a problem with your phone?

Can you test your 48 SIM in another unlocked phone for a bit to see how that goes?

Otherwise all I can think of is a dodgy SIM that might need replacement:

Need to swap your SIM? 

You might want to contact 48 support about this in case they can advise:

How to get help

Hope this helps.

[Anon]

ok thanks for the reply! I will try put my 48sim into another phone see how is goes. I will come back let you know how was I getting on!

[Anon]

Any update on this John?