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guido wont work

mulaagh1
Newcomer

‎31-05-2015 11:41 AM

Topped up guido membership yesterday as it was going to finish at 12 last night. Go to use my phone today and says my minutes are gone even though i rang no one, internet was all gone even though i had data turned off and wont let me send texts and there unlimited!!! 😠 please someone help it has me really pissed off!!! 😭😢
1 Like
5 REPLIES 5

dalyer
The Legend
The Legend

‎31-05-2015 11:43 AM

Several people are reporting the same problem this morning.
You'll probably need to log a support query to get 48 to look into this as only they can sort it out.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

nikitaw95
Visitor

‎31-05-2015 11:46 AM

How do you do that if you have no internet my internet will only let me onto this site
0 Likes

nikitaw95
Visitor

‎31-05-2015 11:47 AM

Is there a customer support number ?
0 Likes

dalyer
The Legend
The Legend

‎31-05-2015 11:48 AM

If you can post here the you should be able to log a support query.

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend

‎31-05-2015 11:51 AM

http://community.48months.ie/t5/Need-Help/Issues-with-membership-s-31-May/m-p/35231#U35231
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes