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Membership hasn't come through

afernandez
Newcomer

‎31-05-2015 11:33 AM

Hi guys, I stacked up this month's membership last week so it'd come through automatically but it seems a few people are having trouble with it kicking in.

I still have my Standard and I tried to top up with 1GB of internet last night. My 48 page displays "Membership paid, will end June 30th at 11.59pm" but I can make no calls, landline calls or use my internet data.

When I tried readding more data it told me there was a problem with my card too. What to do?
1 Like
2 REPLIES 2

dalyer
The Legend
The Legend

‎31-05-2015 11:45 AM

Many people reporting this problem today so you should log a support query to ask 48 support for assistance as only they can sort it out.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

dalyer
The Legend
The Legend

‎31-05-2015 11:51 AM

http://community.48months.ie/t5/Need-Help/Issues-with-membership-s-31-May/m-p/35231#U35231
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes