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got new neno sim

Anon
Not applicable

hi

i im a customer is 48 month . i put my sim  inside . but its show me  locked sim ... so what i have to do now ......?

1 ACCEPTED SOLUTION

You may need to contact 48 support about this so:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

 

Hope this helps.

 

Edit: is it an iPhone? If so is this of any relevance?

 

http://support.apple.com/kb/HT1316

https://discussions.apple.com/thread/5037447?start=0&tstart=0

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

3 REPLIES 3

dalyer
The Legend
The Legend

Did you register the SIM?

 

http://48months.ie/register-sim

 

Is your phone unlocked for use on any network? If not then it needs to be:

 

http://community.48months.ie/t5/Most-Popular-Questions/How-to-unlock-your-phone/td-p/2/jump-to/first...

 

If it is then is it prompting for the SIM PIN (PIN1) which came with the SIM? Once you enter that you can configure the phone/SIM to disable PIN locking if you want.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Hi, 

My phone is totally unlocked and I have registered my sim with 48months. But still 

the phone is showing locked sim. PLease help me out with this regard as I cannot switch my pfone off for long.

Thanks.

You may need to contact 48 support about this so:

 

http://community.48months.ie/t5/Need-Help/How-to-get-help/m-p/4038#U4038

 

Hope this helps.

 

Edit: is it an iPhone? If so is this of any relevance?

 

http://support.apple.com/kb/HT1316

https://discussions.apple.com/thread/5037447?start=0&tstart=0

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.