48 Community

Anon · ‎08-05-2013

i cant buy an internet add on for my phone it keeps saying error and my details are definitely right i've topped up loads of times with the same card but now it just keeps saying error?

dalyer · ‎16-05-2013

Did you log a support request to get 48 to assist you with this as I suggested above?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎08-05-2013

It gives and error when trying to pay for the add-on with the card?

Does the same happen if you try to topup your credit balance and then afterwards buy and add-on from your credit balance by text or online?

You might need to log a support request to get 48 to look into this for you:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon · ‎16-05-2013

it lets me top up by a voucher but not with my card

dalyer · ‎16-05-2013

Did you log a support request to get 48 to assist you with this as I suggested above?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.