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dont know what to do

Anon
Not applicable

Hi elaine,

There's been a problem moving your number. You'll need to check you've selected the right account type.

For example, have you put in 'prepay unregistered' where it's meant to be 'prepay registered'? If so, you can go back and enter the correct details on the move your number page

And if it isn't this, contact us here & we'll sort you out.

tried to move my number it wont let me move it
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Did you try what the message above says?

If so and you still can't get it moved then you'll need to contact 48 support to see if they can help you out:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Did you try what the message above says?

If so and you still can't get it moved then you'll need to contact 48 support to see if they can help you out:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.