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mpmmurray · ‎13-07-2015

I've a mobile phone called Lead 1 its an Android 4.4.2 The Internet only works using my house WiFi but not when WiFi is off

mpmmurray · ‎13-07-2015

Data won't work only when WiFi in house is on

mpmmurray · ‎13-07-2015

dalyer · ‎13-07-2015

You need to configure your internet/APN settings for the carrier data internet connection to work.

See here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sino · ‎13-07-2015

Hi thanks for your help but this didn't work. The 3G on this phone works with the band 850/2100mhz. Is this compatible with 48. Does anyone know about this? Help!!!

dalyer · ‎13-07-2015

As far as I know 850MHz is not used in Ireland but 2100MHz is.

https://en.wikipedia.org/wiki/Three_Ireland#Radio_frequency_summary

http://www.spectrummonitoring.com/frequencies/#Ireland

http://www.comreg.ie/radio_spectrum/search.541.874.10003.0.rslicensing.html

Are you sure that you followed my post above to configure your internet/APN settings?

Do you definitely have a data allowance as part of your membership or a data add-on?

Did you configure all other settings as advised?

Can you make/receive calls and send/receive texts?

When you are not connected to wifi what does System settings > About phone > Status > SIM status > Mobile network type show?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎19-07-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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data not working on phone