26-07-2015 03:40 PM
26-07-2015 04:04 PM - edited 26-07-2015 04:05 PM
How are you trying to buy the add-ons and what exactly happens?
What are the exact error messages that you get and when?
What make/model of phone?
Do you have a current membership?
Can you connect to a local network?
If necessary manually scan for and connect to a local network.
Can you make/receive calls and send/receive texts?
27-07-2015 10:49 AM
Did that help at all?