Why is my Internet not working ???

[Anon]

I recently purchased 1 g of Internet and my Internet has stopped working ??? Please can think be seen too ASAP !!!!

Thank you

[1amcn]

Hi

Can you tell me if you've checked your my 48 page in case of any new notifications that might be there?

What is the status of your membership? Start/finish?

🙂

[MercyA3902]

Active. Renewed last week. I can make calls but Internet not working

[dalyer]

Duplicate post - I already replied to your previous one:

• https://community.48.ie/t5/Other-Help/Why-is-my-Internet-not-working/m-p/69412/highlight/true#M19805

[Anon]

My membership is unpaid.....BT u recently bough a 1 g Internet separately

[1amcn · Accepted solution]

Hi Again...

You need active membership to use the 48 Network, this is why your internet wont work.

See the guide to memberships by clicking the link below.

http://community.48months.ie/t5/Most-Popular-Questions-Knowledge/Everything-you-need-to-know-about-m...

Simply purchase a Membership to operate again.

🙂

[MercyA3902]

I have active membership. My data just turned off this morning and not working since. I can't even turn on

[dalyer]

Are calls and texts working ok?

Are your APN settings still configured correctly and mobile data enabled?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

Are you on the unlimited data €12.99 plan or another plan where you may have used up your data allowance and need to buy a data add-on to continue using data for the rest of the membership month? 

If you need to contact 48 support about this then see the links in my signature below.

[dermot_kennedy]

Last night I purchased a 1gb mobile Internet top up from my account credit having run out on my monthly limit. I awoke the next morning to find it fully depleted overnight while my phone was not in use.
My phone is set not to update/backup unless connected to WiFi at home. I have also checked my Web and YouTube history to see where the data usage occurred but with no explanation.
The phone was still connected to the charger this morning and in my possession all night.
I just can't see how 48 months can say I have used 1 gb in less than 8 hours.
How does 48 months explain this?

[dalyer]

Most phones have a basic built-in data monitor to tell you what apps are using most data.
For example...

https://lifehacker.com/how-to-see-which-apps-are-using-all-your-data-1836366047

Did you check that?
If necessary contact 48 support about this.
See the link in my signature below.

Hope this helps.