28-02-2015 10:09 AM
28-02-2015 11:48 AM - edited 28-02-2015 11:49 AM
Test *100*8# to 1745 see if it was applied anyway.
If not then you probably need to contact 48 support to get them to sort it out:
http://www.48months.ie/help#ask-a-48-agent
I don't know why this seems to happen sometimes to some purchases.
Hope this helps.