48 Community

amysharp21 · ‎08-01-2016

Tried texting a non-irish number with credit on my phone and still won't send. Why is this happening?
(I have put in prefix aswell)

dalyer · ‎08-01-2016

I presume it's a South African number so (country code 27)?

If so then this guide explains the mobile number format to use:

Note that within SA the mobile code will be, say, 0710, but when calling/texting from abroad you drop the leading 0.

E.g. to text somebody with the SA mobile number 0710 1234567 you use:

+27 710 1234567

or

00 27 710 1234567

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎08-01-2016

Are you absolutely sure that you are using the correct number format?

What are you using (just the prefixes and just use 1234567 or whatever for the actual number).

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

amysharp21 · ‎08-01-2016

+27123456789

dalyer · ‎08-01-2016

I presume it's a South African number so (country code 27)?

If so then this guide explains the mobile number format to use:

Note that within SA the mobile code will be, say, 0710, but when calling/texting from abroad you drop the leading 0.

E.g. to text somebody with the SA mobile number 0710 1234567 you use:

+27 710 1234567

or

00 27 710 1234567

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎09-01-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Texting non Irish number