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Stolen Phone

Anon
Not applicable

My phones been stolen and I need it blocked how do I do it, and fast? 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Log into your online account and order a replacement SIM which will block your existing one immediately:

 

http://48months.ie/help/losthandset

 

I'm not sure if 48 can block the phone itself (using the IMEI if you have it?)...

 

http://en.wikipedia.org/wiki/International_Mobile_Station_Equipment_Identity#Blacklist_of_stolen_dev...

 

Maybe log a support request to ask them if they can do this?

 

http://help.48months.ie/requests/new

 

You might also want to report your phone stolen to the cops:

 

http://www.garda.ie/Documents/User/mobile%20phone%20english.pdf

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

Log into your online account and order a replacement SIM which will block your existing one immediately:

 

http://48months.ie/help/losthandset

 

I'm not sure if 48 can block the phone itself (using the IMEI if you have it?)...

 

http://en.wikipedia.org/wiki/International_Mobile_Station_Equipment_Identity#Blacklist_of_stolen_dev...

 

Maybe log a support request to ask them if they can do this?

 

http://help.48months.ie/requests/new

 

You might also want to report your phone stolen to the cops:

 

http://www.garda.ie/Documents/User/mobile%20phone%20english.pdf

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.