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Sim

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Anon
Not applicable

‎05-06-2013 01:46 PM

Do I need to leave my old sim in phone to change number?
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dalyer
The Legend
The Legend

‎05-06-2013 11:11 PM - edited ‎05-06-2013 11:12 PM

Yes - you need to be able to receive the security code to your old number/SIM in order to submit a number porting request:

 

http://48months.ie/portin

 

If you can't do that (e.g. your old SIM is disabled or whatever) then you'll have to log a support request asking 48 if they can manually port your number over:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎05-06-2013 11:11 PM - edited ‎05-06-2013 11:12 PM

Yes - you need to be able to receive the security code to your old number/SIM in order to submit a number porting request:

 

http://48months.ie/portin

 

If you can't do that (e.g. your old SIM is disabled or whatever) then you'll have to log a support request asking 48 if they can manually port your number over:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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