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Sim Network Unlock PIN

boxingkid
Visitor

I have been a 48 go conquer customer for the last month & all going well. 

 

I just turned on my phone and entered my usual 4 digit pin no.  All fine. 

 

The phone is now asking me for a SIM NETWORK UNLOCK PIN.

 

It gives me two options 1) to dismiss 2) unlock.   I seleted dismiss but have no network. 

 

What is this SIM Network Unlock Pin ?? and is it anywhere on the sim pack ?

 

Thank you. 

 

3 REPLIES 3

dalyer
The Legend
The Legend

What make/model of phone?

Did you do any sort of software update on it?

Some phones that are unlocked can become relocked when the software is updated.

I think that this can happen with some Samsung Galaxy phones for example - e.g. see here:

 

http://forum.xda-developers.com/galaxy-s3/help/samsung-galaxy-s3-unlocked-locked-t1904704

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

boxingkid
Visitor

Hello

 

This morning I topped up my account with €20.00 credit however I am unable to make calls and send texts. 

 

When I try to make a call it says "my monthly membership has run out, time to buy a new one" !!

 

Can you please let me know what the problem is. 

 

Thank you

 

Boxing Kid. 

 

dalyer
The Legend
The Legend
Topping up is not sufficient. You still need to buy membership. See here for an explanation of the difference between topping up and buying membership.

http://community.48months.ie/t5/Most-Popular-Questions/Everything-about-membership/m-p/24#U24

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.