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Setting up internet

Anon
Not applicable

Recently bought a Motorola Moto E 2nd Gen Lite and used the settings 48 gives you for a generic phone to set up internet. That worked for setting up wi-fi but I still have no 3G. 

 

When I went onto the Automated Service to see if that would work but it didn't have my model of phone. When I followed the steps for that - enter *#06#  into the phone and enter the number that comes up it says invalid. 

 

At a loss as to what to do now! 

 

 

3 REPLIES 3

dalyer
The Legend
The Legend

What instructions tell you to dial *#06#?

That's the code to get your IMEI and I don't think that's needed to configure your internet settings...?!

 

I presume that you have a data allowance?

Dial *100*8# to check.

 

Anyway, manually configure your settings as explained here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Reboot your phone.

If it still doesn't work then contact 48 support for assistance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Where do I go on my phone to enter these settings? 

See here:

 

http://support.meteor.ie/smartphonehelp#/motorola/moto-g/internet/usecase/set-up-internet-on-phone

 

But use the 48 settings not the Meteor ones mentioned there.

Also make sure to enable data roaming.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.