28-01-2015 11:16 AM
28-01-2015 11:43 AM - edited 28-01-2015 11:44 AM
Thanks for posting all of the info above.
Looks like you'll need to contact 48 support directly to ask them about this as there's nothing obviously wrong from what you have posted.
http://www.48months.ie/help#ask-a-48-agent
As a stopgap measure you could topup by voucher for now:
How do I top up? Overview of the top-up payment op...
Hope this helps.