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Roaming Refund

simonfm
Newcomer

Hey,
I accidently bought roaming texts and calls, with data. I thought the data package was a special "roaming package" and not a standard data package. I want a refund with the data and the roaming texts and calls. I do not intend on using these add ons, as they were purchased accidently.
Thanks, 
Simon.

1 ACCEPTED SOLUTION

I doubt that 48 do refunds on such purchases. Maybe I'm wrong so ask just them in case.

 

http://help.48months.ie/requests/new

 

I reckon it's a simple case of caveat emptor and if you buy stuff by mistake (your's not 48's) that you don't need/use then that's just hard luck.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

2 REPLIES 2

Anon
Not applicable
Try sending one of the community managers here a private message. That way you can sort this faster.

Try find Denise (her name is colored pink). She's very helpful.

I doubt that 48 do refunds on such purchases. Maybe I'm wrong so ask just them in case.

 

http://help.48months.ie/requests/new

 

I reckon it's a simple case of caveat emptor and if you buy stuff by mistake (your's not 48's) that you don't need/use then that's just hard luck.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.