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Roaming Not Working

Newcomer
Posts: 1
‎03-09-2019 09:45 AM
Hi. I am travelling in Europe and my mobile data does not work. It works fine in my home country (Ireland). My membership is Guido and I have used none of my data allowance for this month. It is a nuisance to be reliant on wifi. Can this be fixed?
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Re: Roaming Not Working

Visitor
Posts: 5
‎03-09-2019 01:28 PM
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Re: Roaming Not Working

Visitor
Posts: 5
‎03-09-2019 01:28 PM
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Re: Roaming Not Working

Newcomer
Posts: 2
‎06-02-2020 08:51 AM
Hi.I am staying in ESTONIA now why i cannot call to Ireland I have a credit 12.35 euro
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Re: Roaming Not Working

Newcomer
Posts: 2
‎06-02-2020 08:51 AM
 
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Re: Roaming Not Working

The Legend
Posts: 15,146
‎06-02-2020 02:19 PM

Do you have a Guido membership?

EU roaming only works on that membership and not any other.

 

https://www.48months.ie/membership-plans/going-abroad

 

If you do have a Guido membership...

What make and model of phone do you have?

Is it an iPhone by any chance?

If it is then this might be of relevance - if it is then you may have to try that tip many times before it works so be persistent. (Blame Apple for this sort of stupidity).

 

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

If not can you do a manual search for networks and connect to a local one at all?

 

If necessary contact 48 support for more advice - see the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Roaming Not Working

The Legend
Posts: 15,146
‎06-02-2020 03:50 PM

Did that help at all @tatjana58 ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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