Roaming Not Working

bighat · ‎03-09-2019

Hi. I am travelling in Europe and my mobile data does not work. It works fine in my home country (Ireland). My membership is Guido and I have used none of my data allowance for this month. It is a nuisance to be reliant on wifi. Can this be fixed?

Dolly_123 · ‎03-09-2019

@bighat Go through the steps on this page https://community.48months.ie/t5/The-Knowledgebase/The-Roaming-Info-and-Troubleshooting-Guide/ta-p/5...

View solution in context

Dolly_123 · ‎03-09-2019

@bighat Go through the steps on this page https://community.48months.ie/t5/The-Knowledgebase/The-Roaming-Info-and-Troubleshooting-Guide/ta-p/5...

tatjana58 · ‎06-02-2020

Hi.I am staying in ESTONIA now why i cannot call to Ireland I have a credit 12.35 euro

tatjana58 · ‎06-02-2020

dalyer · ‎06-02-2020

Do you have a Guido membership?

EU roaming only works on that membership and not any other.

https://www.48months.ie/membership-plans/going-abroad

If you do have a Guido membership...

What make and model of phone do you have?

Is it an iPhone by any chance?

If it is then this might be of relevance - if it is then you may have to try that tip many times before it works so be persistent. (Blame Apple for this sort of stupidity).

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

If not can you do a manual search for networks and connect to a local one at all?

If necessary contact 48 support for more advice - see the link in my signature below.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

dalyer · ‎06-02-2020

Did that help at all @tatjana58 ?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.