Replacement Sim

[meadbhmcs]

please help, got my replacement sim and cant seem to register it! 😞 have tried entering the code and everything but keep getting this message "Your account has been de-activated. Please register a new SIM if you wish to re-activate your account"..                          would appreciate help thanks a million! 🙂 

[dalyer · Accepted solution]

Any use?

http://community.48months.ie/t5/Need-Help/REPLACEMENT-SIM/m-p/1296#M420

Hope this helps.

[Anon]

Hey 🙂
That sounds like a techinal problem alright..
My best bet is to log in to your account on here and raise a ticket and explain the problem. Those techies guys should help out no problem.
I hope it gets fixed soon 🙂

[markstrong]

Hello! I have the same problem now and can't get on to any sim registration / replacement registration page without being told I don't have access, or that my account has been de-activated

[dalyer]

Can you delete 48 cookies or try another browser/computer just to see if it works there?

You might need to log a support request to get 48 to help:

http://help.48months.ie/requests/new

http://help.48months.ie/anonymous_requests/new

support@48months.zendesk.com

Hope this helps.

[aine]

Won't let me activate a replacement simple. Plz help

[dalyer]

What happens?

Any errors?

You may need to contact 48 support for assistance if the normal procedure doesn't work:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

[dalyer]

Any update?