Re connecting after been abroad

[Anon]

HI everyone,

Ive been away for the past 8 months and have tried to  top up and its throwing up an error please help id really like to keep my old number as all the lads have it

[Anon]

Never heard of an issue like this before...

Is it the online top up you're trying to do?
It's also a possibility to purchase 48 credit in any Payzone shop around the country. (The shops with the pink sign outside).

Please let me know if this is still an issue for you.

[dalyer · Accepted solution]

Is this of any relevance in this context?

http://48months.ie/boiler-plate/terms#7

7.2 In addition to the circumstances set out in Section 7.1 above, we may suspend (i.e. bar), restrict or end the provision of the 48 Services (in total or in part) if you choose not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months.

7.3 Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.

7.4 We will try and tell you when we suspend, restrict or end your use of the 48 Services but we are not required to.

Hope this helps.