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Processing the order

kasiapyrz
Newcomer

‎26-02-2017 09:03 PM

Hi all. I have ordered an internet add-on -the website is "processing" the order for the last few weeks...I cannot even reorder as the option went all gray, my 48 appears frozen- is it a bug in the website? Thank you in advance.
1 person had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎26-02-2017 09:13 PM

You need to contact 48 support about this.

If it's been like that for weeks I'm surprised you didn't do this before now.

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎27-02-2017 12:34 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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