Problems with Registering Sim.

[Anon]

Hi there im trying to register my sim and it's still not working.

I lost my phone so i ordered a new sim and got a new unlocked phone. But i put in the sim there yesterday, and thetre's still no network connection. I need this solved really quick as i have'nt been able to ring or text anyone for over 2 weeks. 

And then when i tried to register im having the same problems as everyone is, im getting that 'Opps' message. Can you please help me out wit this?

Thank you. 

[dalyer · Accepted solution]

If you are trying to get the new SIM working on your existing account/number/membership then you should not try to register it but you should contact 48 support to get set up. See here:

All you need to know about SIMs

To be honest if you had lost your SIM/phone you probably should just have ordered a replacement rather than a new SIM but that's not much use now...

Hope this helps.