05-02-2017 04:51 PM
05-02-2017 05:41 PM
Where are you trying to do this?
On the app (not sure you can do it there?) or on the website?
What exactly happens?
Any error message(s?)?
If you can't get it sorted yourself then you'll probably need to contact 48 support for assistance:
http://www.48months.ie/help#contact-us
Hope this helps.