03-08-2015 11:50 AM
03-08-2015 11:59 AM - edited 03-08-2015 12:10 PM
My guess is that you DID manage to buy Guido membership but it has stacked to kick in when your current membership has expired.
A new membership does not start immediately if a current membership still has time left of its monthly period to run.
If you use up current membership allowances then buying a new membership is no use (until the current membership expires) as you don't get the new membership allowances immediately.
In that case you need to buy add-ons to tide you over to the end of the current membership month.
Your online account should clarify:
Check what it says about...
Also check your My History page:
http://www.48months.ie/my-48/my-history
and check what recent payments/topups/purchases are listed there.
Hope this helps.
03-08-2015 12:14 PM
03-08-2015 12:17 PM
What exactly do your My 48 and My History pages say?
03-08-2015 12:21 PM
03-08-2015 12:22 PM
Which page?
And what exactly does it say?!?
You probably need to contact 48 support at this stage.
Do that here:
http://www.48months.ie/help#ask-a-48-agent
Hope this helps.
05-08-2015 06:34 PM
Any update?