Number barred

Anon
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08-11-2013 12:37 PM
hello,
I just wanna to ask something, i dont really understand this, why my phone is suspended again.. I didnt use my calls that much.. it says the limit on calls is 3000 minutes, but i onky use 600 minutes for the whole month... please can u help me.. i really need my phone back to normal because i need it for my work. thank you
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08-11-2013 01:16 PM
Can you not call or text at all?
Can you receive calls/texts?
Does your online account display any messages about you exceeding the fair limits?
Any emails about this?
If necessary log a support query to get 48 to look into this for you:
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
