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Number barred

Anon
Not applicable

‎08-11-2013 12:37 PM

hello,
 I just wanna to ask something, i dont really understand this, why my phone is suspended again.. I didnt use my calls that much.. it says the limit on calls is 3000 minutes, but i onky use 600 minutes for the whole month... please can u help me.. i really need my phone back to normal because i need it for my work. thank you
 
 
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1 REPLY 1

dalyer
The Legend
The Legend

‎08-11-2013 01:16 PM

Can you not call or text at all?

Can you receive calls/texts?

Does your online account display any messages about you exceeding the fair limits?

Any emails about this?

If necessary log a support query to get 48 to look into this for you:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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