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Not getting while abroad

nicholaconnell1
Newcomer

‎27-01-2015 11:39 AM

hi I'm aboard and my iPhone 5c is not contacting to a network what do I have to do to fix that
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1 REPLY 1

dc888
Crew (retired)
Crew (retired)

‎27-01-2015 02:11 PM

Hey Nichola

 

We have a couple of things that will help.

 

1 - Can you disable 3G/4G on your handset and try connecting to a network.

 

2 - If above fails, go to the Settings/Phone/SIM Applications and select When Abroad/Network Selection/Manual/International - Roaming profile. Then search manually for a network and try to connect.

 

If you follow both those tips carefully one of them will work.

 

Damian

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