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No service

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Anon
Not applicable

‎09-06-2014 03:37 PM

Hi I unlocked my nokia from vodafone on the NAC they provided..registered my 48 sim got ported over keeping my current number but my phone still says 'no service'! Can't recieve calls or txts...any help??

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dalyer
The Legend
The Legend

‎09-06-2014 07:14 PM - edited ‎09-06-2014 07:15 PM

Are you sure that the phone is unlocked?

Can you try another operator's SIM to check?

If you manually scan for networks can you see and connect to 48?

Or O2 if 48 is not listed?

Make sure to enable data roaming as that is needed for all services because 48 is a virtual operator operating on the O2 network.

If necessary log a support request to ask 48 for assistance:

 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer
The Legend
The Legend

‎09-06-2014 07:14 PM - edited ‎09-06-2014 07:15 PM

Are you sure that the phone is unlocked?

Can you try another operator's SIM to check?

If you manually scan for networks can you see and connect to 48?

Or O2 if 48 is not listed?

Make sure to enable data roaming as that is needed for all services because 48 is a virtual operator operating on the O2 network.

If necessary log a support request to ask 48 for assistance:

 

How do I buy stuff by text?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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