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number still not transferred

Anon
Not applicable

I registered with 48 and asked to move my number over last night but it was after the operating times so I thought it would be sortted this morning but it still says transfer in progress and it has been well over 2 hours. When i go onto the page to pay a membership it is giving the number i want so do i have to pay a membership first to make it work? I dont want to top up to the wrong number if my number still hasnt been moved yet.

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

As explained in the key post you should contact 48 support if it's taking longer than expected to port your number:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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1 REPLY 1

dalyer
The Legend
The Legend

As explained in the key post you should contact 48 support if it's taking longer than expected to port your number:

 

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.