No network coverage after moving number
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30-09-2016 08:56 PM
Hello
I have moved my no. from meteor to 48 today and already bought a membership. After the they finished to move my no. I complately lost connection and cant call, text or use internet(i already configured it). I dont have connection on 2 different phones, but they work fine with any other networks. I also used other 48 sim card in those 2 phones and it worked fine. I tried to scan for networks and there isnt 48. I tried with o2 or 3 (three) and tried to find the network automatically but my sim card refuse to accept those networks
Any ideas what happened?
Thx for help
I have moved my no. from meteor to 48 today and already bought a membership. After the they finished to move my no. I complately lost connection and cant call, text or use internet(i already configured it). I dont have connection on 2 different phones, but they work fine with any other networks. I also used other 48 sim card in those 2 phones and it worked fine. I tried to scan for networks and there isnt 48. I tried with o2 or 3 (three) and tried to find the network automatically but my sim card refuse to accept those networks
Any ideas what happened?
Thx for help
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30-09-2016 09:30 PM
That's very odd as SIM activation and number porting normally works without a hitch (at least in my experience getting myself and others set up on 48).
Sounds like you have eliminated most of the obvious possibilities so I guess that you'll probably need to get onto 48 support and ask them to explain/fix the issue:
http://www.48months.ie/help/ask-agent
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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