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No coverage

bailieboro
Newcomer

‎26-04-2015 10:58 PM

I've changed my phone from an iPhone 4s to an iPhone 5s and I can't get any coverage at home with my new phone when I used to always have great coverage at home and all that comes up is "no service" I need this fixed quick!!!
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2 REPLIES 2

dalyer
The Legend
The Legend

‎27-04-2015 08:55 AM

When you scan for networks what do you see?

Can you see 48?

What happens when you connect to it?

 

If you cannot connect to it then the iPhone may need activation on the network.

This will require at least 25c cash credit on your account as the process sends a UK SMS.

Once you have cash credit on your account switch off and on again and leave it for a bit and see if that helps.

If not then try syncing with iTunes.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎30-04-2015 10:07 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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