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New iphone 4s activation

Anon
Not applicable

Hi lads i lost my iphone recently and claimed a new 1 off insurance..unfortunatly my 48 sim card wont work in it. they have given me three unlocked replacement phones i have tried vodafone, o2 and 3 sim cards in them. All work fine but when i put in my 48 sim card the phone the iPhone says it has to be activated with a recognised sim card and will not work for me. Have ye got any insight on this or how can i fix it?

15 REPLIES 15

Anon
Not applicable

Are you sure there are no software or network updates for the phone. Check using iTunes.

Anon
Not applicable

Just checked on iTunes it says the iPhone software is up to date. Still Waiting on 48 to get back to me!

OK - I'm stumped. Maybe 48 can advise. Maybe another SIM might magically work. Sorry I can't think of anything else right now... 😞

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Yeah me too. I.ll wait for 48 to get back to me then I might try another sim. If I get a solution I will let you know wat happened.thanks for your help anyway lads. Appreciate it!

Anon
Not applicable

Try turning off the PIN on the SIM. On a phone that your 48 sim works, go into the settings and turn off the password protection on the SIM. This might work, heard of it working on apple's website, worth a try.

 

Adam

Anon
Not applicable

No mate removed sim pin and tried it still no joy unfortunatly