48 Community

jmolloy11 · ‎02-06-2016

Message says sim not supported, contact carrier
Can you help

dalyer · ‎02-06-2016

Sounds like the phone could be locked to another network and needs to be unlocked before you can use it on 48?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎03-06-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

New iPhone6 won't accept sim